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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Heimeier products

The group "New Technologies" offers for review the products of the plant Heimeier: thermostatic heads and radiator valves, thermostats and actuators, collectors and regulators for the underfloor heating system, design series, valves for drinking water, fittings for radiators, ball valves, mixing and bypass valves, accessories
  • Thermostatic heads and radiator valves Heimeier
    Thermostatic heads and radiator valves
    Regutec F et al.
  • Thermostats and actuators Heimeier
    Thermostats and actuators
    EMOtec, P, etc.
  • Collectors and regulators for the underfloor heating system Heimeier
    Collectors and regulators for the underfloor heating system
    Dynalux et al.
  • Design series Heimeier
    Design series
    Multilux 4 – Set with Halo, etc.
  • Valves for drinking water Heimeier
    Valves for drinking water
    TA-Therm et al.
  • Fittings for radiators Heimeier
    Fittings for radiators
    Vekotec et al.
  • Ball valves Heimeier
    Ball valves
    Globo D et al.
  • Mixing and bypass valves Heimeier
    Mixing and bypass valves
    TA-MATIC et al.
  • Accessories Heimeier
    Accessories
    RENOVETT-U and others.

NEW TECHNOLOGIES GROUP

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